TEAM LEADER
Emma Bradshaw
Team Leader for SIL home
Emma is a resilient and committed professional in the Community Services industry, dedicated to delivering holistic and person-centered care.
As Astute Living Care’s Supported Independent Living (SIL) Team Leader, she brings a wealth of experience and practical skills to her role, having
previously worked as a Mental Health Peer Worker and Support Worker.
Emma’s hobbies include going to the beach, walking and spending time with family and her pet cat.
What we love about Emma:
Emma is dedicated to maintaining the highest standards of care and
support within the organization. Her commitment to continuous improvement and professional development ensures that she remains at the forefront of best practices in the Community Services industry.
Emma is a resilient and committed professional in the Community Services industry, dedicated to delivering holistic and person-centered care.
As Astute Living Care’s Supported Independent Living (SIL) Team Leader, she brings a wealth of experience and practical skills to her role, having
previously worked as a Mental Health Peer Worker and Support Worker.
Emma’s hobbies include going to the beach, walking and spending time with family and her pet cat.
What we love about Emma:
Emma is dedicated to maintaining the highest standards of care and
support within the organization. Her commitment to continuous improvement and professional development ensures that she remains at the forefront of best practices in the Community Services industry.
SUPPORT WORKERS
Kristie Lee Sardis
Mental Health/Disability Support Worker
Kristie is an experienced Support Worker with a focus on mental health. With 2 years of hands-on experience, Kristie is dedicated to providing compassionate and enthusiastic support to individuals facing mental health challenges. She is known for her outgoing, bubbly personality and her ability to build strong connections with clients, helping them overcome obstacles and increase their capacity for independent living. Kristie’s expertise includes working with a variety of disabilities, including Autism, ADHD, Schizophrenia, Intellectual Disability, Anxiety, Depression, and behaviours of concern.
What We Love About Kristie:
Kristie’s passion for community care shines through in everything she does. Her commitment to growth and development, combined with her empathy and compassion, makes her an invaluable member of the team.
She goes above and beyond to support her clients, not only helping with daily tasks such as medical appointments, shopping trips, and meal planning, but also providing emotional support and mentoring. Kristie’s dedication to improving the lives of those she supports, paired with her bubbly personality, makes her a beloved figure among clients and colleagues alike.
Kristie is an experienced Support Worker with a focus on mental health. With 2 years of hands-on experience, Kristie is dedicated to providing compassionate and enthusiastic support to individuals facing mental health challenges. She is known for her outgoing, bubbly personality and her ability to build strong connections with clients, helping them overcome obstacles and increase their capacity for independent living. Kristie’s expertise includes working with a variety of disabilities, including Autism, ADHD, Schizophrenia, Intellectual Disability, Anxiety, Depression, and behaviours of concern.
What We Love About Kristie:
Kristie’s passion for community care shines through in everything she does. Her commitment to growth and development, combined with her empathy and compassion, makes her an invaluable member of the team.
She goes above and beyond to support her clients, not only helping with daily tasks such as medical appointments, shopping trips, and meal planning, but also providing emotional support and mentoring. Kristie’s dedication to improving the lives of those she supports, paired with her bubbly personality, makes her a beloved figure among clients and colleagues alike.
Jodie Becker
Mental Health/Disability Support Worker
Jodie Becker has over 2 years of experience in the care sector, specializing in building trusting relationships with clients. Known for her calm and understanding nature, Jodie excels in creating a comfortable and supportive environment for individuals with diverse needs. Her responsible work ethic, combined with her easy-going demeanor, enables her to help clients reach their goals and enhance their capacity through positive guidance, encouragement, and motivation. Jodie has supported individuals with a range of conditions, including schizophrenia, autism, depression, anxiety, PTSD, bipolar disorder, OCD, borderline personality disorder, and intellectual disability.
What we love about Jodie:
Jodie’s ability to connect with clients and make them feel at ease is what truly sets her apart. Her calm presence and dedicated approach to supporting clients in both medical and social settings reflect her deep commitment to their well-being. Jodie’s passion for empowering clients to achieve their goals and her hands-on involvement in their daily activities make her an invaluable member of our team. We appreciate Jodie’s positive attitude and the trust she builds with those she supports.
Jodie Becker has over 2 years of experience in the care sector, specializing in building trusting relationships with clients. Known for her calm and understanding nature, Jodie excels in creating a comfortable and supportive environment for individuals with diverse needs. Her responsible work ethic, combined with her easy-going demeanor, enables her to help clients reach their goals and enhance their capacity through positive guidance, encouragement, and motivation. Jodie has supported individuals with a range of conditions, including schizophrenia, autism, depression, anxiety, PTSD, bipolar disorder, OCD, borderline personality disorder, and intellectual disability.
What we love about Jodie:
Jodie’s ability to connect with clients and make them feel at ease is what truly sets her apart. Her calm presence and dedicated approach to supporting clients in both medical and social settings reflect her deep commitment to their well-being. Jodie’s passion for empowering clients to achieve their goals and her hands-on involvement in their daily activities make her an invaluable member of our team. We appreciate Jodie’s positive attitude and the trust she builds with those she supports.
Joshua Evans
Mental Health/Disability Support Worker
Joshua has over 7 years of work experience as a Support Worker and Support Coordinator. He
provides a variety of personal care services to residents, including assistance with daily hygiene, medication administration, and meal support.
His attentiveness to changes in residents’ conditions ensures timely reporting and appropriate responses, safeguarding the well-being of those under his care.
His hobbies include listening to music and podcasts as well as travelling/driving.
What we love about Joshua: Joshua is dedicated to maintaining the highest standards of care. His extensive
experience, meticulous approach, and compassionate nature make him an asset to the team, ensuring the well-being and comfort of all residents under his care.
Joshua has over 7 years of work experience as a Support Worker and Support Coordinator. He
provides a variety of personal care services to residents, including assistance with daily hygiene, medication administration, and meal support.
His attentiveness to changes in residents’ conditions ensures timely reporting and appropriate responses, safeguarding the well-being of those under his care.
His hobbies include listening to music and podcasts as well as travelling/driving.
What we love about Joshua: Joshua is dedicated to maintaining the highest standards of care. His extensive
experience, meticulous approach, and compassionate nature make him an asset to the team, ensuring the well-being and comfort of all residents under his care.
Denevene Van den Heever
Disability Support Worker
Denevene has a Certificate 3 in Individual support and Certificate 4 in Disability support. She has a person-centred approach. Denevene changed careers from administration to disability support as she wanted to support people with a disability to live independently and meaningful lives.
She likes walking in the park, having coffee, meeting up with friends, and listening to music.
What we love about Denevene: Denevene is friendly, energetic, and professional, and she is passionate about supporting people with a disability.
Denevene has a Certificate 3 in Individual support and Certificate 4 in Disability support. She has a person-centred approach. Denevene changed careers from administration to disability support as she wanted to support people with a disability to live independently and meaningful lives.
She likes walking in the park, having coffee, meeting up with friends, and listening to music.
What we love about Denevene: Denevene is friendly, energetic, and professional, and she is passionate about supporting people with a disability.
Jasmin Astill
Mental Health/Disability Support Worker
Jasmine has been a dedicated part-time support worker for almost a year. She is a confiden and outgoing individual with a proven ability to communicate effectively with clients, handling inquiries, services, and complaints proficiently.
Her experience spans working with clients with various mental health conditions, including Intellectual Disability, ADHD, Schizophrenia, Autism, Depression, and Anxiety. She demonstrates strong leadership and conflict resolution
skills, coupled with experience in money handling.
What we love about Jasmin: Jasmin is proficient in medical programs such as Best Practice and Profile. She motivates participants to achieve their specific goals, combined with her empathetic nature. This allows her to establish a comfortable connection with them. Her exceptional performance was recently recognised when she was awarded Employee of the Month (May 2024).
Jasmine has been a dedicated part-time support worker for almost a year. She is a confiden and outgoing individual with a proven ability to communicate effectively with clients, handling inquiries, services, and complaints proficiently.
Her experience spans working with clients with various mental health conditions, including Intellectual Disability, ADHD, Schizophrenia, Autism, Depression, and Anxiety. She demonstrates strong leadership and conflict resolution
skills, coupled with experience in money handling.
What we love about Jasmin: Jasmin is proficient in medical programs such as Best Practice and Profile. She motivates participants to achieve their specific goals, combined with her empathetic nature. This allows her to establish a comfortable connection with them. Her exceptional performance was recently recognised when she was awarded Employee of the Month (May 2024).
Tiffany Kibue
Mental Health/Disability Support Worker
Tiffany has been a Support Worker since 2021, showing dedication and playing a key role in improving her clients’ lives. She excels in daily tasks, helping with various activities and personal care, always prioritising their needs.
Known for strong time management, she organizes tasks effectively. Tiffany communicates well with her team, contributing to effective teamwork. Her calm demeanor and fair conflict resolution make her a valuable team player.
Overall, she brings a wealth of skills, including clear communication, team collaboration, and a dedicated nature, making her an exceptional Support Worker.
What we love about Tiffany:
Tiffany is skilled in maintaining client confidentiality, providing excellent customer service, adapting to people’s needs, collaborating effectively in teamwork, managing time and tasks efficiently, and focusing on positive client and teamwork outcomes.
Tiffany has been a Support Worker since 2021, showing dedication and playing a key role in improving her clients’ lives. She excels in daily tasks, helping with various activities and personal care, always prioritising their needs.
Known for strong time management, she organizes tasks effectively. Tiffany communicates well with her team, contributing to effective teamwork. Her calm demeanor and fair conflict resolution make her a valuable team player.
Overall, she brings a wealth of skills, including clear communication, team collaboration, and a dedicated nature, making her an exceptional Support Worker.
What we love about Tiffany:
Tiffany is skilled in maintaining client confidentiality, providing excellent customer service, adapting to people’s needs, collaborating effectively in teamwork, managing time and tasks efficiently, and focusing on positive client and teamwork outcomes.
Samarpita Halder
Mental Health/Disability Support Worker
Sam is a dedicated professional, providing support care to clients with mental health challenges.
She has conducted assessments of children with autism, meticulously documenting abnormalities, risks, and changes in behaviors to inform the next course of treatment and possesses the skill to assess case assignments and determine appropriate treatment plans.
Most of the clients she handled are with Autism, Schizophrenia, Intellectual disability, Dementia, Bedridden clients, Alzheimer’s, Somatic, etc.
Her hobbies include spending time with family, painting, playing PC games and praying (as she is a spiritual person)
What we love about Sam:
Sam actively supports social activities and participates in local support groups and events and is committed to empowering clients. Moreover, she could also provide self-care support to her clients.
Sam is a dedicated professional, providing support care to clients with mental health challenges.
She has conducted assessments of children with autism, meticulously documenting abnormalities, risks, and changes in behaviors to inform the next course of treatment and possesses the skill to assess case assignments and determine appropriate treatment plans.
Most of the clients she handled are with Autism, Schizophrenia, Intellectual disability, Dementia, Bedridden clients, Alzheimer’s, Somatic, etc.
Her hobbies include spending time with family, painting, playing PC games and praying (as she is a spiritual person)
What we love about Sam:
Sam actively supports social activities and participates in local support groups and events and is committed to empowering clients. Moreover, she could also provide self-care support to her clients.
Ella Baker
Mental Health/Disability Support Worker
Ella is an experienced Support Worker with a strong background in crisis intervention and mental health support. She is dedicated to providing compassionate, personalized care to individuals from diverse backgrounds, including those with communication disabilities. With certifications in Youth Mental Health First Aid and Crisis Support, along with ongoing training and development, she continuously enhances her skills to meet the evolving needs of those she supports. Her passion, empathy, and commitment make her an invaluable member of our team.
Her hobbies include
outdoor activities such as trail running, hiking, swimming in the ocean and road trips along the east
coast.
What we love about Ella:
Ella’s kindness, empathy, and unwavering dedication make her an invaluable part of our team. Her passion for mental health advocacy, combined with her positive attitude and willingness to go the extra mile, truly sets her apart.
Ella is an experienced Support Worker with a strong background in crisis intervention and mental health support. She is dedicated to providing compassionate, personalized care to individuals from diverse backgrounds, including those with communication disabilities. With certifications in Youth Mental Health First Aid and Crisis Support, along with ongoing training and development, she continuously enhances her skills to meet the evolving needs of those she supports. Her passion, empathy, and commitment make her an invaluable member of our team.
Her hobbies include
outdoor activities such as trail running, hiking, swimming in the ocean and road trips along the east
coast.
What we love about Ella:
Ella’s kindness, empathy, and unwavering dedication make her an invaluable part of our team. Her passion for mental health advocacy, combined with her positive attitude and willingness to go the extra mile, truly sets her apart.
Lukas Kavaliauskas
Mental Health/Disability Support Worker
Lukas is a dedicated Mental Health Worker known for his strong foundation in active listening, empathy, and effective communication.
He has a proven ability to establish self-directed recovery relationships and provide recovery-oriented mental health services.
Lukas lives a proactive life, enjoying the gym, swimming, and kickboxing for physical well-being. He also finds relaxation in reading books (science fictions and fantasy genre)
What we love about Lukas:
With expertise in crisis intervention, treatment planning, and case management, Lukas facilitates collaborative planning processes and effectively works with care networks and other mental health services.
Lukas is a dedicated Mental Health Worker known for his strong foundation in active listening, empathy, and effective communication.
He has a proven ability to establish self-directed recovery relationships and provide recovery-oriented mental health services.
Lukas lives a proactive life, enjoying the gym, swimming, and kickboxing for physical well-being. He also finds relaxation in reading books (science fictions and fantasy genre)
What we love about Lukas:
With expertise in crisis intervention, treatment planning, and case management, Lukas facilitates collaborative planning processes and effectively works with care networks and other mental health services.
Theresa Mai
Mental Health/Disability Support Worker
Theresa brings over three years of experience as a Support Worker with a specialized focus on mental health, including roles within mental health hospitals. She holds a strong background in health, psychology, and childcare, which allows her to approach her work with a holistic perspective. Theresa is known for her empathy, compassion, and practical approach, which helps her support individuals with various mental health conditions, including anxiety, depression, PTSD, and more. Her dedication to enhancing the quality of life for her clients is evident in her community-focused approach, addressing both their emotional and practical needs.
What we love about Theresa:
Theresa’s empathetic nature and strong dedication to improving the lives of those she supports make her an invaluable member of our team. Her ability to balance compassion with practical skills allows her to make a real difference in the lives of her clients. We admire her positive attitude, her community-oriented mindset, and her commitment to fostering a safe, supportive environment for vulnerable individuals.
Theresa brings over three years of experience as a Support Worker with a specialized focus on mental health, including roles within mental health hospitals. She holds a strong background in health, psychology, and childcare, which allows her to approach her work with a holistic perspective. Theresa is known for her empathy, compassion, and practical approach, which helps her support individuals with various mental health conditions, including anxiety, depression, PTSD, and more. Her dedication to enhancing the quality of life for her clients is evident in her community-focused approach, addressing both their emotional and practical needs.
What we love about Theresa:
Theresa’s empathetic nature and strong dedication to improving the lives of those she supports make her an invaluable member of our team. Her ability to balance compassion with practical skills allows her to make a real difference in the lives of her clients. We admire her positive attitude, her community-oriented mindset, and her commitment to fostering a safe, supportive environment for vulnerable individuals.
Isabella Velo
Mental Health/Disability Support Worker
Isabella is a passionate and dedicated worker; she has been working as a support worker so that she gains more 1:1 experience working with participants.
She has also worked in various roles where she supported clients on their recovery journey. She has a passion for psychology and recovery-based supports, which is why she decided to further her studies in psychology.
She is empathetic, patient and uses a person-centred approach to support client. She adapts easily, maintains an easy-going demeanour, and prioritizes a person-led approach.
What we love about Isabella:
She is great at supporting clients to set their goals and then helping them to stay motivated while they work to achieve their goals.
Isabella is a passionate and dedicated worker; she has been working as a support worker so that she gains more 1:1 experience working with participants.
She has also worked in various roles where she supported clients on their recovery journey. She has a passion for psychology and recovery-based supports, which is why she decided to further her studies in psychology.
She is empathetic, patient and uses a person-centred approach to support client. She adapts easily, maintains an easy-going demeanour, and prioritizes a person-led approach.
What we love about Isabella:
She is great at supporting clients to set their goals and then helping them to stay motivated while they work to achieve their goals.
Hayley Pluck
Mental Health/Disability Support Worker
Hayley is a dedicated and compassionate individual currently in her third year of Psychology studies. Alongside her academic pursuits, she actively volunteers with the Avalon Red Cross and
participates in fundraising for the Red Shield appeal.
She has a strong commitment to
understanding mental health, particularly Schizophrenia, Autism, ADHD and other conditions, reflecting her genuine interest in the field.
Her hobbies include gardening and nature (as a Plant Mom), reading books and doing anything art-related activities.
What we love about Hayley:
Hayley has excellent communication and adaptability skills. Her commitment to continuous learning contributes to her effectiveness as a positive team player, and her ability to deliver high-quality, person-centred care is impressive.
Selected as the Employee of the Month, Hayley received recognition in June 2024 for her exceptional dedication and performance.
Hayley is a dedicated and compassionate individual currently in her third year of Psychology studies. Alongside her academic pursuits, she actively volunteers with the Avalon Red Cross and
participates in fundraising for the Red Shield appeal.
She has a strong commitment to
understanding mental health, particularly Schizophrenia, Autism, ADHD and other conditions, reflecting her genuine interest in the field.
Her hobbies include gardening and nature (as a Plant Mom), reading books and doing anything art-related activities.
What we love about Hayley:
Hayley has excellent communication and adaptability skills. Her commitment to continuous learning contributes to her effectiveness as a positive team player, and her ability to deliver high-quality, person-centred care is impressive.
Selected as the Employee of the Month, Hayley received recognition in June 2024 for her exceptional dedication and performance.
Felicity Coluccio
Mental Health/Disability Support Worker
Felicity is a passionate and dedicated Support Worker pursuing an Advanced Diploma in Psychology. With three years of experience as a Childcare Assistant, she brings valuable skills in providing clients with personal care, emotional support, and community access. Felicity is known for her creativity, strong communication, and organizational skills. She is also experienced in supporting individuals with various mental health conditions, including Autism, ADHD, and Anxiety.
Her hobbies include reading and walking.
What we love about Felicity:
Felicity’s enthusiasm for helping others shines through in her work. Her soft-spoken nature and strong sense of responsibility and creativity make her a trusted and reliable support worker. She is always eager to learn, actively listens to clients’ needs, and calms those around her. We admire her commitment to making a difference and her genuine passion for improving the lives of others.
Felicity is a passionate and dedicated Support Worker pursuing an Advanced Diploma in Psychology. With three years of experience as a Childcare Assistant, she brings valuable skills in providing clients with personal care, emotional support, and community access. Felicity is known for her creativity, strong communication, and organizational skills. She is also experienced in supporting individuals with various mental health conditions, including Autism, ADHD, and Anxiety.
Her hobbies include reading and walking.
What we love about Felicity:
Felicity’s enthusiasm for helping others shines through in her work. Her soft-spoken nature and strong sense of responsibility and creativity make her a trusted and reliable support worker. She is always eager to learn, actively listens to clients’ needs, and calms those around her. We admire her commitment to making a difference and her genuine passion for improving the lives of others.
Brigesh Parrakatil
Mental Health/Disability Support Worker
Brigesh Parrakatil is a compassionate and dedicated Support Worker with 3 years of experience in the field. Specializing in mental health support, Brigesh is skilled in monitoring and assessing mental health conditions, employing de-escalation techniques, and using restraint when necessary. His exceptional social and communication skills allow him to engage effectively with clients, their families, and the team, fostering a supportive environment. Brigesh provides counseling, therapeutic activities, and group sessions, ensuring clients receive holistic care tailored to their needs.
His hobbies include playing football, riding motorcycle, cooking, going out to the beach, listening to music, playing video games and spending time with his family.
What We Love About Brigesh:
Brigesh’s ability to connect with people and his genuine care for their well-being stands out. His positive attitude and commitment to emotional support create an inclusive atmosphere where clients feel safe and valued. His diverse interests, from playing football to spending time with his family, show his well-rounded nature and passion for life. We admire his dedication to helping others and the compassion he brings to every aspect of his work.
Brigesh Parrakatil is a compassionate and dedicated Support Worker with 3 years of experience in the field. Specializing in mental health support, Brigesh is skilled in monitoring and assessing mental health conditions, employing de-escalation techniques, and using restraint when necessary. His exceptional social and communication skills allow him to engage effectively with clients, their families, and the team, fostering a supportive environment. Brigesh provides counseling, therapeutic activities, and group sessions, ensuring clients receive holistic care tailored to their needs.
His hobbies include playing football, riding motorcycle, cooking, going out to the beach, listening to music, playing video games and spending time with his family.
What We Love About Brigesh:
Brigesh’s ability to connect with people and his genuine care for their well-being stands out. His positive attitude and commitment to emotional support create an inclusive atmosphere where clients feel safe and valued. His diverse interests, from playing football to spending time with his family, show his well-rounded nature and passion for life. We admire his dedication to helping others and the compassion he brings to every aspect of his work.
Jacqueline Defaveri
Mental Health/Disability Support Worker
Jacqueline holds a Diploma in Mental Health and has over three years of experience in the mental health industry. With a strong foundation in both the theoretical and practical aspects of mental health support, Jacqueline works closely with community clients, helping those with various diagnoses such as Bipolar Disorder, Depression, Anxiety, Schizophrenia, Autism, PTSD, and more. Her compassionate approach and recovery-focused model ensure participants receive tailored care and support. Jacqueline is also passionate about advancing her career and plans to study psychology at university.
What we love about Jacqueline:
Jacqueline’s deep empathy and dedication to her clients make her an invaluable part of our team. Her proactive approach to personal and professional growth, coupled with her experience handling complex mental health conditions, enables her to make a meaningful impact on the lives of those she supports. We admire her commitment to continually learning and her ability to motivate and emotionally uplift her clients.
Jacqueline holds a Diploma in Mental Health and has over three years of experience in the mental health industry. With a strong foundation in both the theoretical and practical aspects of mental health support, Jacqueline works closely with community clients, helping those with various diagnoses such as Bipolar Disorder, Depression, Anxiety, Schizophrenia, Autism, PTSD, and more. Her compassionate approach and recovery-focused model ensure participants receive tailored care and support. Jacqueline is also passionate about advancing her career and plans to study psychology at university.
What we love about Jacqueline:
Jacqueline’s deep empathy and dedication to her clients make her an invaluable part of our team. Her proactive approach to personal and professional growth, coupled with her experience handling complex mental health conditions, enables her to make a meaningful impact on the lives of those she supports. We admire her commitment to continually learning and her ability to motivate and emotionally uplift her clients.
Aidan Field
Mental Health & Disability Support Worker
Aidan is a multilingual support worker (English, French, Spanish) with a Bachelor of Psychology and a growing passion for mental health care. With one year of hands-on experience, Aidan brings a person-centred, trauma-informed approach to every client interaction. His background includes coordinating support with volunteers and helping individuals facing a range of mental health challenges—including Intellectual Disability, Schizophrenia, Autism, ADHD, Bipolar, Anxiety, and more.
Aidan is known for his empathy, calm presence, and ability to connect deeply with clients, especially during emotionally intense situations. His clear, compassionate communication and commitment to understanding each person’s unique journey make him a trusted and respected part of the Astute Living Care team.
He is also currently completing his Diploma in Counselling, expanding his knowledge and further enhancing the support he provides.
What We Love About Aidan:
Aidan genuinely cares. Whether he’s assisting with daily tasks, providing emotional support, or simply being present in a tough moment—his goal is to make every client feel heard, respected, and empowered. From personal care to medication support, transport, and social outings, Aidan brings consistency, warmth, and a sincere desire to make a difference. His love for outdoor adventures, sports, and baking gives him a grounded, relatable energy that clients and colleagues alike truly appreciate.
Aidan is a multilingual support worker (English, French, Spanish) with a Bachelor of Psychology and a growing passion for mental health care. With one year of hands-on experience, Aidan brings a person-centred, trauma-informed approach to every client interaction. His background includes coordinating support with volunteers and helping individuals facing a range of mental health challenges—including Intellectual Disability, Schizophrenia, Autism, ADHD, Bipolar, Anxiety, and more.
Aidan is known for his empathy, calm presence, and ability to connect deeply with clients, especially during emotionally intense situations. His clear, compassionate communication and commitment to understanding each person’s unique journey make him a trusted and respected part of the Astute Living Care team.
He is also currently completing his Diploma in Counselling, expanding his knowledge and further enhancing the support he provides.
What We Love About Aidan:
Aidan genuinely cares. Whether he’s assisting with daily tasks, providing emotional support, or simply being present in a tough moment—his goal is to make every client feel heard, respected, and empowered. From personal care to medication support, transport, and social outings, Aidan brings consistency, warmth, and a sincere desire to make a difference. His love for outdoor adventures, sports, and baking gives him a grounded, relatable energy that clients and colleagues alike truly appreciate.
Leonard Quah
Mental Health & Disability Support Worker
Leonard (or Leo, as clients fondly call him) is a compassionate and multilingual support worker fluent in English, Bahasa, Chinese, and Cantonese. With a strong foundation in youth work and one year of hands-on experience in the mental health space, Leo brings calm, empathy, and cultural sensitivity to every client interaction.
Leo has supported individuals facing complex presentations, including verbal and physical aggression, self-harm tendencies, and trauma-related behaviours. He is particularly skilled at building trust with clients who may be struggling with motivation, using mentoring and active listening to help them move toward their goals. He applies ALGEE techniques from Mental Health First Aid and always ensures a respectful, person-centred approach that honours autonomy and dignity.
His experience includes working with clients living with Autism, ADHD, PTSD, Depression, Bipolar, ODD, Borderline Personality Disorder, and suicidal ideation. Whether offering emotional reassurance, helping with daily tasks, or simply being a stable presence, Leo supports clients with patience and purpose.
What We Love About Leonard
Leo’s quiet strength and calming presence create a safe space for clients to open up, heal, and grow. His dedication to continuous learning and passion for mental health advocacy shine through in his work—both on the ground and in his volunteer role with Talk2MeBro. From medication support and personal care to deep emotional encouragement, Leonard brings kindness, consistency, and a drive to uplift those he supports.
Outside of work, you’ll find Leo hitting the gym, gaming, exploring the outdoors, or diving into documentaries. He’s available Monday to Sunday and always ready to make a difference.
Leonard (or Leo, as clients fondly call him) is a compassionate and multilingual support worker fluent in English, Bahasa, Chinese, and Cantonese. With a strong foundation in youth work and one year of hands-on experience in the mental health space, Leo brings calm, empathy, and cultural sensitivity to every client interaction.
Leo has supported individuals facing complex presentations, including verbal and physical aggression, self-harm tendencies, and trauma-related behaviours. He is particularly skilled at building trust with clients who may be struggling with motivation, using mentoring and active listening to help them move toward their goals. He applies ALGEE techniques from Mental Health First Aid and always ensures a respectful, person-centred approach that honours autonomy and dignity.
His experience includes working with clients living with Autism, ADHD, PTSD, Depression, Bipolar, ODD, Borderline Personality Disorder, and suicidal ideation. Whether offering emotional reassurance, helping with daily tasks, or simply being a stable presence, Leo supports clients with patience and purpose.
What We Love About Leonard
Leo’s quiet strength and calming presence create a safe space for clients to open up, heal, and grow. His dedication to continuous learning and passion for mental health advocacy shine through in his work—both on the ground and in his volunteer role with Talk2MeBro. From medication support and personal care to deep emotional encouragement, Leonard brings kindness, consistency, and a drive to uplift those he supports.
Outside of work, you’ll find Leo hitting the gym, gaming, exploring the outdoors, or diving into documentaries. He’s available Monday to Sunday and always ready to make a difference.
Cynthia Dominguez
Mental Health/Disability Support Worker
Cynthia is a warm and compassionate mental health professional fluent in English, Spanish, and Portuguese. With over two years of experience in psychology—including clinical work in Argentina and a year of direct support experience in Australia—she brings a global perspective and deep empathy to her role at Astute Living Care.
Cynthia specialises in supporting children and adolescents through emotional, behavioural, and developmental challenges. Her approach is holistic and person-centred, looking beyond symptoms to understand each client’s emotional, social, and environmental context. Known for her patience, empathy, and calm presence, Cynthia creates safe, nurturing spaces where young people feel heard, valued, and empowered.
She has supported clients living with Autism, Depression, Anxiety, Eating Disorders, Suicidal Ideation, and Personality and Mood Disorders. Her cross-cultural experience adds a unique sensitivity to individual backgrounds, allowing her to tailor care that’s inclusive and respectful.
What We Love About Cynthia:
Cynthia’s passion for helping others runs deep. Whether assisting with day-to-day tasks or guiding clients through emotional challenges, she brings sincerity, skill, and heart to everything she does. Her strong foundation in psychology, combined with ongoing postgraduate studies in neuropsychology and aged care, reflects her commitment to lifelong learning and impactful care. Cynthia is especially gifted at building trust and long-term positive change, making her a valued support for young clients and families alike.
When she’s not working, Cynthia enjoys travelling, the beach, cooking, music, and cinema—bringing a creative and joyful energy into her support work every day
Cynthia is a warm and compassionate mental health professional fluent in English, Spanish, and Portuguese. With over two years of experience in psychology—including clinical work in Argentina and a year of direct support experience in Australia—she brings a global perspective and deep empathy to her role at Astute Living Care.
Cynthia specialises in supporting children and adolescents through emotional, behavioural, and developmental challenges. Her approach is holistic and person-centred, looking beyond symptoms to understand each client’s emotional, social, and environmental context. Known for her patience, empathy, and calm presence, Cynthia creates safe, nurturing spaces where young people feel heard, valued, and empowered.
She has supported clients living with Autism, Depression, Anxiety, Eating Disorders, Suicidal Ideation, and Personality and Mood Disorders. Her cross-cultural experience adds a unique sensitivity to individual backgrounds, allowing her to tailor care that’s inclusive and respectful.
What We Love About Cynthia:
Cynthia’s passion for helping others runs deep. Whether assisting with day-to-day tasks or guiding clients through emotional challenges, she brings sincerity, skill, and heart to everything she does. Her strong foundation in psychology, combined with ongoing postgraduate studies in neuropsychology and aged care, reflects her commitment to lifelong learning and impactful care. Cynthia is especially gifted at building trust and long-term positive change, making her a valued support for young clients and families alike.
When she’s not working, Cynthia enjoys travelling, the beach, cooking, music, and cinema—bringing a creative and joyful energy into her support work every day
Ravneel “RJ” Ram
Mental Health & Disability Support Worker
RJ is a compassionate and dependable support worker fluent in English and Punjabi. With two years of experience across group homes, community villages, and one-on-one care, he brings a calm, steady presence to every support setting. RJ is currently completing his Certificate IV in Mental Health and holds a Diploma in Community Services, with a strong foundation in counselling and social work.
RJ has supported clients living with complex needs—ranging from Autism, Schizophrenia, and Intellectual Disabilities to PTSD, Depression, and Suicidal Ideation. His approach is person-centred, empathetic, and respectful, focusing on the whole person and their unique journey. He’s known for building trust quickly, listening without judgment, and helping clients feel safe, seen, and supported.
Whether assisting with personal care, providing transport to appointments, or simply offering emotional encouragement, RJ is fully present and always willing to go the extra mile.
What We Love About RJ:
RJ’s calm nature and strong communication skills make him a pillar of support for both clients and colleagues. His diverse experience and ongoing training reflect a genuine commitment to growth and excellence in care. With a background in education and a surprising past as a radio DJ in Fiji, RJ brings creativity, curiosity, and warmth into every interaction.
Outside of work, you’ll find him cooking, exploring nature, discovering new coffee spots, or enjoying quiet time in local parks—recharging so he can continue showing up with energy and purpose.
RJ is a compassionate and dependable support worker fluent in English and Punjabi. With two years of experience across group homes, community villages, and one-on-one care, he brings a calm, steady presence to every support setting. RJ is currently completing his Certificate IV in Mental Health and holds a Diploma in Community Services, with a strong foundation in counselling and social work.
RJ has supported clients living with complex needs—ranging from Autism, Schizophrenia, and Intellectual Disabilities to PTSD, Depression, and Suicidal Ideation. His approach is person-centred, empathetic, and respectful, focusing on the whole person and their unique journey. He’s known for building trust quickly, listening without judgment, and helping clients feel safe, seen, and supported.
Whether assisting with personal care, providing transport to appointments, or simply offering emotional encouragement, RJ is fully present and always willing to go the extra mile.
What We Love About RJ:
RJ’s calm nature and strong communication skills make him a pillar of support for both clients and colleagues. His diverse experience and ongoing training reflect a genuine commitment to growth and excellence in care. With a background in education and a surprising past as a radio DJ in Fiji, RJ brings creativity, curiosity, and warmth into every interaction.
Outside of work, you’ll find him cooking, exploring nature, discovering new coffee spots, or enjoying quiet time in local parks—recharging so he can continue showing up with energy and purpose.
Leonard Quah
Mental Health & Disability Support Worker
Leonard (or Leo, as clients fondly call him) is a compassionate and multilingual support worker fluent in English, Bahasa, Chinese, and Cantonese. With a strong foundation in youth work and one year of hands-on experience in the mental health space, Leo brings calm, empathy, and cultural sensitivity to every client interaction.
Leo has supported individuals facing complex presentations, including verbal and physical aggression, self-harm tendencies, and trauma-related behaviours. He is particularly skilled at building trust with clients who may be struggling with motivation, using mentoring and active listening to help them move toward their goals. He applies ALGEE techniques from Mental Health First Aid and always ensures a respectful, person-centred approach that honours autonomy and dignity.
His experience includes working with clients living with Autism, ADHD, PTSD, Depression, Bipolar, ODD, Borderline Personality Disorder, and suicidal ideation. Whether offering emotional reassurance, helping with daily tasks, or simply being a stable presence, Leo supports clients with patience and purpose.
What We Love About Leonard
Leo’s quiet strength and calming presence create a safe space for clients to open up, heal, and grow. His dedication to continuous learning and passion for mental health advocacy shine through in his work—both on the ground and in his volunteer role with Talk2MeBro. From medication support and personal care to deep emotional encouragement, Leonard brings kindness, consistency, and a drive to uplift those he supports.
Outside of work, you’ll find Leo hitting the gym, gaming, exploring the outdoors, or diving into documentaries. He’s available Monday to Sunday and always ready to make a difference.
Leonard (or Leo, as clients fondly call him) is a compassionate and multilingual support worker fluent in English, Bahasa, Chinese, and Cantonese. With a strong foundation in youth work and one year of hands-on experience in the mental health space, Leo brings calm, empathy, and cultural sensitivity to every client interaction.
Leo has supported individuals facing complex presentations, including verbal and physical aggression, self-harm tendencies, and trauma-related behaviours. He is particularly skilled at building trust with clients who may be struggling with motivation, using mentoring and active listening to help them move toward their goals. He applies ALGEE techniques from Mental Health First Aid and always ensures a respectful, person-centred approach that honours autonomy and dignity.
His experience includes working with clients living with Autism, ADHD, PTSD, Depression, Bipolar, ODD, Borderline Personality Disorder, and suicidal ideation. Whether offering emotional reassurance, helping with daily tasks, or simply being a stable presence, Leo supports clients with patience and purpose.
What We Love About Leonard
Leo’s quiet strength and calming presence create a safe space for clients to open up, heal, and grow. His dedication to continuous learning and passion for mental health advocacy shine through in his work—both on the ground and in his volunteer role with Talk2MeBro. From medication support and personal care to deep emotional encouragement, Leonard brings kindness, consistency, and a drive to uplift those he supports.
Outside of work, you’ll find Leo hitting the gym, gaming, exploring the outdoors, or diving into documentaries. He’s available Monday to Sunday and always ready to make a difference.
Cheyenne Barber
Mental Health & Disability Support Worker
Cheyenne is a highly experienced support worker with over 5 years in the healthcare and community services sector. Specialising in mental health and psychosocial support, she has worked in roles such as Therapeutic Support Worker and Youth Worker, delivering person-centred care to individuals with complex emotional, psychological, and behavioural needs.
Cheyenne’s approach is holistic—she considers not just a client’s immediate challenges, but their emotional well-being, long-term goals, and social context. She has supported youth, adults, and older individuals navigating everything from Anxiety, Depression, and PTSD to Schizophrenia, Autism, and Personality Disorders. Her calm presence, sharp problem-solving skills, and ability to connect with people of all backgrounds make her a powerful ally for those she supports.
She’s known for building deep, trusting relationships and collaborating effectively with families, care teams, and allied professionals to ensure the best possible outcomes. With a passion for growth and continuous improvement, Cheyenne is currently completing her Bachelor’s in Social Science and Psychology, further deepening her knowledge and practice.
What We Love About Cheyenne:
Cheyenne leads with heart and professionalism. She’s empathetic, steady under pressure, and deeply dedicated to helping clients feel heard, safe, and supported. Whether she’s assisting with daily care, encouraging independence, or advocating for a client’s needs—she always brings her best. Her adventurous spirit and love for the outdoors also bring a refreshing, positive energy that clients often gravitate toward.
When not working, Cheyenne enjoys gym workouts, beach days, rock climbing, road trips, and chasing new adventures—always recharging with purpose.
Cheyenne is a highly experienced support worker with over 5 years in the healthcare and community services sector. Specialising in mental health and psychosocial support, she has worked in roles such as Therapeutic Support Worker and Youth Worker, delivering person-centred care to individuals with complex emotional, psychological, and behavioural needs.
Cheyenne’s approach is holistic—she considers not just a client’s immediate challenges, but their emotional well-being, long-term goals, and social context. She has supported youth, adults, and older individuals navigating everything from Anxiety, Depression, and PTSD to Schizophrenia, Autism, and Personality Disorders. Her calm presence, sharp problem-solving skills, and ability to connect with people of all backgrounds make her a powerful ally for those she supports.
She’s known for building deep, trusting relationships and collaborating effectively with families, care teams, and allied professionals to ensure the best possible outcomes. With a passion for growth and continuous improvement, Cheyenne is currently completing her Bachelor’s in Social Science and Psychology, further deepening her knowledge and practice.
What We Love About Cheyenne:
Cheyenne leads with heart and professionalism. She’s empathetic, steady under pressure, and deeply dedicated to helping clients feel heard, safe, and supported. Whether she’s assisting with daily care, encouraging independence, or advocating for a client’s needs—she always brings her best. Her adventurous spirit and love for the outdoors also bring a refreshing, positive energy that clients often gravitate toward.
When not working, Cheyenne enjoys gym workouts, beach days, rock climbing, road trips, and chasing new adventures—always recharging with purpose.
Kerryann Bell
Mental Health/Disability Support Worker
Kerryann has over two years of personal experience supporting family members with complex mental health conditions, including bipolar disorder and dementia. This lived experience has shaped her deep empathy and commitment to supporting others on their recovery journey. Currently studying a Diploma of Counselling, she blends practical insight with growing professional skills to help clients build independence, emotional resilience, and self-awareness.
Kerryann takes a person-centered, holistic approach and is known for her calm, compassionate presence. She supports clients through daily routines such as transport, appointments, meals, and household tasks—always creating a safe, respectful space where people feel heard, valued, and in control.
What we love about Kerryann:
Kerryann’s natural empathy and ability to connect with others make her an invaluable support worker. Her quiet strength, strong communication, and genuine care empower clients to move forward with confidence. She brings calm, trust, and encouragement to every interaction—qualities we deeply appreciate.
Kerryann has over two years of personal experience supporting family members with complex mental health conditions, including bipolar disorder and dementia. This lived experience has shaped her deep empathy and commitment to supporting others on their recovery journey. Currently studying a Diploma of Counselling, she blends practical insight with growing professional skills to help clients build independence, emotional resilience, and self-awareness.
Kerryann takes a person-centered, holistic approach and is known for her calm, compassionate presence. She supports clients through daily routines such as transport, appointments, meals, and household tasks—always creating a safe, respectful space where people feel heard, valued, and in control.
What we love about Kerryann:
Kerryann’s natural empathy and ability to connect with others make her an invaluable support worker. Her quiet strength, strong communication, and genuine care empower clients to move forward with confidence. She brings calm, trust, and encouragement to every interaction—qualities we deeply appreciate.
Sadia Islam
Mental Health/Disability Support Worker
Sadia brings 5 years of experience in the mental health sector, supporting individuals with a wide range of complex conditions including schizophrenia, autism, anxiety, depression, PTSD, and intellectual disability. With a background in psychology and ongoing studies in occupational therapy, Sadia combines academic knowledge with hands-on experience to deliver compassionate, person-centred support.
She is known for her hardworking attitude, punctuality, and ability to adapt quickly to new situations. Whether assisting with personal care, medication, transport, or emotional support, Sadia approaches each task with empathy, strong communication, and a genuine desire to help clients build independence and quality of life.
What we love about Sadia:
Sadia’s dedication to her clients shines through in everything she does. Her calm presence, commitment to growth, and thoughtful approach to problem-solving make her a reliable and valued team member. She connects easily with people and always strives to exceed expectations—making a real difference in the lives of those she supports.
Sadia brings 5 years of experience in the mental health sector, supporting individuals with a wide range of complex conditions including schizophrenia, autism, anxiety, depression, PTSD, and intellectual disability. With a background in psychology and ongoing studies in occupational therapy, Sadia combines academic knowledge with hands-on experience to deliver compassionate, person-centred support.
She is known for her hardworking attitude, punctuality, and ability to adapt quickly to new situations. Whether assisting with personal care, medication, transport, or emotional support, Sadia approaches each task with empathy, strong communication, and a genuine desire to help clients build independence and quality of life.
What we love about Sadia:
Sadia’s dedication to her clients shines through in everything she does. Her calm presence, commitment to growth, and thoughtful approach to problem-solving make her a reliable and valued team member. She connects easily with people and always strives to exceed expectations—making a real difference in the lives of those she supports.
Chanrotha “Chan” Khem
Mental Health/Disability Support Worker
Chan is a compassionate and dependable support worker fluent in English and Chinese. With one year of hands-on experience and a background in law and social work, Chan brings a thoughtful, trauma-informed approach to his support practice—tailoring care to meet the unique cultural, emotional, and personal needs of each client.
Chan has supported individuals facing depression, anxiety, PTSD, addiction, and self-harm tendencies. He’s known for his calm, patient nature and strong emotional intelligence, which allow him to foster safe, respectful, and trusting relationships. His clear communication style and steady presence offer clients the structure and support they need to grow in confidence and independence.
In addition to assisting with daily living activities and personal care, Chan empowers clients to access meaningful resources that improve their overall well-being. His work with refugee communities in the past also reflects a strong commitment to inclusion, advocacy, and practical problem-solving.
What We Love About Chan:
Chan’s ability to create a stable, respectful environment helps clients feel truly seen and supported. His blend of empathy, consistency, and professionalism allows him to build lasting rapport with both clients and colleagues. With an ongoing Bachelor of Social Work and prior legal training, Chan brings a unique depth to his practice and is always seeking new ways to improve and grow.
Chan is a compassionate and dependable support worker fluent in English and Chinese. With one year of hands-on experience and a background in law and social work, Chan brings a thoughtful, trauma-informed approach to his support practice—tailoring care to meet the unique cultural, emotional, and personal needs of each client.
Chan has supported individuals facing depression, anxiety, PTSD, addiction, and self-harm tendencies. He’s known for his calm, patient nature and strong emotional intelligence, which allow him to foster safe, respectful, and trusting relationships. His clear communication style and steady presence offer clients the structure and support they need to grow in confidence and independence.
In addition to assisting with daily living activities and personal care, Chan empowers clients to access meaningful resources that improve their overall well-being. His work with refugee communities in the past also reflects a strong commitment to inclusion, advocacy, and practical problem-solving.
What We Love About Chan:
Chan’s ability to create a stable, respectful environment helps clients feel truly seen and supported. His blend of empathy, consistency, and professionalism allows him to build lasting rapport with both clients and colleagues. With an ongoing Bachelor of Social Work and prior legal training, Chan brings a unique depth to his practice and is always seeking new ways to improve and grow.
Abina Gurung
Mental Health & Disability Support Worker
Abina is a dedicated support worker fluent in English, Nepali, and Hindi. With a foundation in social work and a compassionate, culturally informed perspective, she offers personalised care that honours each individual’s background, voice, and lived experience. Currently completing her Master’s in Social Work, Abina is deeply committed to delivering trauma-informed and recovery-oriented support.
Her approach combines clinical insight with emotional intelligence. She builds trust through active listening, motivational interviewing, and culturally safe communication, empowering clients to take charge of their own recovery journey. Abina has supported individuals living with Autism, ADHD, Mood and Personality Disorders, Trauma/PTSD, and other psychosocial disabilities. Her work is grounded in respect, dignity, and the belief that healing is a non-linear, personal path.
In times of crisis, Abina is calm, ethical, and deeply empathetic—offering timely support with care and professionalism.
What We Love About Abina:
Abina leads with empathy and purpose. Whether conducting risk assessments, creating safety plans, or supporting daily routines, she is thoughtful, reliable, and always puts the individual first. Her experience across aged care and hospital social work settings also adds depth to her practice. Abina’s passion for social justice and holistic care makes her a valued part of the Astute Living Care team.
Outside of work, Abina enjoys dancing, journaling, and travelling—embracing creativity and movement as forms of joy and self-expression.
Abina is a dedicated support worker fluent in English, Nepali, and Hindi. With a foundation in social work and a compassionate, culturally informed perspective, she offers personalised care that honours each individual’s background, voice, and lived experience. Currently completing her Master’s in Social Work, Abina is deeply committed to delivering trauma-informed and recovery-oriented support.
Her approach combines clinical insight with emotional intelligence. She builds trust through active listening, motivational interviewing, and culturally safe communication, empowering clients to take charge of their own recovery journey. Abina has supported individuals living with Autism, ADHD, Mood and Personality Disorders, Trauma/PTSD, and other psychosocial disabilities. Her work is grounded in respect, dignity, and the belief that healing is a non-linear, personal path.
In times of crisis, Abina is calm, ethical, and deeply empathetic—offering timely support with care and professionalism.
What We Love About Abina:
Abina leads with empathy and purpose. Whether conducting risk assessments, creating safety plans, or supporting daily routines, she is thoughtful, reliable, and always puts the individual first. Her experience across aged care and hospital social work settings also adds depth to her practice. Abina’s passion for social justice and holistic care makes her a valued part of the Astute Living Care team.
Outside of work, Abina enjoys dancing, journaling, and travelling—embracing creativity and movement as forms of joy and self-expression.
Jessie Zhao
Mental Health & Disability Support Worker
Jessie is a compassionate and dedicated support worker fluent in English and Mandarin. With over three years of experience in mental health support, she brings empathy, professionalism, and a deep passion for psychology to her work. Jessie finds fulfilment in building genuine connections and supporting individuals through complex psychosocial challenges.
She has worked with clients experiencing a range of mental health conditions, including Autism, ADHD, Schizophrenia, OCD, Bipolar, and Borderline Personality Disorder. Known for her reliability, patience, and strong interpersonal skills, Jessie builds trust through active listening and respectful communication. She collaborates closely with families and multidisciplinary teams to provide holistic, person-centred care that aligns with each client’s goals.
Jessie is currently pursuing a Graduate Diploma in Psychology, further strengthening her knowledge base and commitment to evidence-informed practice.
What We Love About Jessie:
Jessie’s calm, thoughtful approach creates a safe and supportive space for clients to thrive. Her ability to connect with individuals from diverse backgrounds, combined with her clear communication and practical support skills, makes her an invaluable part of the Astute Living Care team. Whether she’s assisting with daily routines, offering emotional support, or encouraging personal growth, Jessie brings consistency, warmth, and care to every interaction.
Outside of work, Jessie enjoys staying active with Pilates, gym workouts, and swimming—and finds balance in painting, reading, and quiet moments of creativity.
Jessie is a compassionate and dedicated support worker fluent in English and Mandarin. With over three years of experience in mental health support, she brings empathy, professionalism, and a deep passion for psychology to her work. Jessie finds fulfilment in building genuine connections and supporting individuals through complex psychosocial challenges.
She has worked with clients experiencing a range of mental health conditions, including Autism, ADHD, Schizophrenia, OCD, Bipolar, and Borderline Personality Disorder. Known for her reliability, patience, and strong interpersonal skills, Jessie builds trust through active listening and respectful communication. She collaborates closely with families and multidisciplinary teams to provide holistic, person-centred care that aligns with each client’s goals.
Jessie is currently pursuing a Graduate Diploma in Psychology, further strengthening her knowledge base and commitment to evidence-informed practice.
What We Love About Jessie:
Jessie’s calm, thoughtful approach creates a safe and supportive space for clients to thrive. Her ability to connect with individuals from diverse backgrounds, combined with her clear communication and practical support skills, makes her an invaluable part of the Astute Living Care team. Whether she’s assisting with daily routines, offering emotional support, or encouraging personal growth, Jessie brings consistency, warmth, and care to every interaction.
Outside of work, Jessie enjoys staying active with Pilates, gym workouts, and swimming—and finds balance in painting, reading, and quiet moments of creativity.
Ruby Willoughby
Mental Health & Disability Support Worker
Ruby is an experienced and compassionate support worker with over six years of hands-on experience in the mental health and disability sector. Her personal journey with depression, anxiety, and witnessing mental health struggles within her own family has shaped her into a deeply empathetic and understanding professional. Ruby’s lived experience drives her passion to support others—helping individuals navigate challenges and achieve meaningful goals with dignity and confidence.
Ruby has worked with clients of all ages and abilities, including those living with Autism, ADHD, Schizophrenia, Bipolar, PTSD, and physical disabilities. She also has experience supporting non-verbal clients, individuals with speech impairments, and those dealing with addiction and dementia. Her approach is person-centred, strength-based, and grounded in respect, patience, and genuine care.
What We Love About Ruby:
Ruby leads with heart and resilience. Her empathy isn’t just learned—it’s lived. She builds strong, trusting relationships with clients by meeting them where they are and encouraging them to move forward at their own pace. Whether she’s providing emotional support, helping with daily routines, or simply showing up as a calm, dependable presence—Ruby brings warmth, strength, and unwavering dedication to every role she steps into.
When she’s not working, Ruby enjoys walking, gaming, and spending time working on cars—often lending a hand with mechanical tasks just for the love of it.
Ruby is an experienced and compassionate support worker with over six years of hands-on experience in the mental health and disability sector. Her personal journey with depression, anxiety, and witnessing mental health struggles within her own family has shaped her into a deeply empathetic and understanding professional. Ruby’s lived experience drives her passion to support others—helping individuals navigate challenges and achieve meaningful goals with dignity and confidence.
Ruby has worked with clients of all ages and abilities, including those living with Autism, ADHD, Schizophrenia, Bipolar, PTSD, and physical disabilities. She also has experience supporting non-verbal clients, individuals with speech impairments, and those dealing with addiction and dementia. Her approach is person-centred, strength-based, and grounded in respect, patience, and genuine care.
What We Love About Ruby:
Ruby leads with heart and resilience. Her empathy isn’t just learned—it’s lived. She builds strong, trusting relationships with clients by meeting them where they are and encouraging them to move forward at their own pace. Whether she’s providing emotional support, helping with daily routines, or simply showing up as a calm, dependable presence—Ruby brings warmth, strength, and unwavering dedication to every role she steps into.
When she’s not working, Ruby enjoys walking, gaming, and spending time working on cars—often lending a hand with mechanical tasks just for the love of it.
Matthew Jamieson
Mental Health & Disability Support Worker
Matt is a dedicated and experienced support worker with four years of hands-on experience supporting individuals across all age groups and a wide range of mental health conditions. His approach is holistic and trauma-informed, with a strong focus on building trust, promoting independence, and providing compassionate, respectful care.
Matt is known for his calm, approachable presence and ability to connect deeply with those he supports. With strong communication, problem-solving, and active listening skills, he creates safe, supportive environments where clients feel genuinely heard and understood. He has supported individuals living with Depression, Schizophrenia, Autism, ADHD, Intellectual Disabilities, Mood Disorders, and more.
Matt is also highly collaborative—working closely with families, care teams, and allied professionals to ensure consistent, person-centred support tailored to each individual’s goals.
What We Love About Matt:
Matt’s genuine empathy and steady nature make him a trusted support for clients navigating complex emotional and developmental needs. He brings reliability, warmth, and a proactive attitude to every interaction—whether he’s assisting with daily care, encouraging progress, or offering quiet reassurance during a tough moment. His diverse training and experience reflect his commitment to safe, ethical, and empowering support.
Outside of work, Matt enjoys swimming, cooking, and playing video games—and you’ll often find him coaching cricket, where his patience and leadership continue to shine.
Matt is a dedicated and experienced support worker with four years of hands-on experience supporting individuals across all age groups and a wide range of mental health conditions. His approach is holistic and trauma-informed, with a strong focus on building trust, promoting independence, and providing compassionate, respectful care.
Matt is known for his calm, approachable presence and ability to connect deeply with those he supports. With strong communication, problem-solving, and active listening skills, he creates safe, supportive environments where clients feel genuinely heard and understood. He has supported individuals living with Depression, Schizophrenia, Autism, ADHD, Intellectual Disabilities, Mood Disorders, and more.
Matt is also highly collaborative—working closely with families, care teams, and allied professionals to ensure consistent, person-centred support tailored to each individual’s goals.
What We Love About Matt:
Matt’s genuine empathy and steady nature make him a trusted support for clients navigating complex emotional and developmental needs. He brings reliability, warmth, and a proactive attitude to every interaction—whether he’s assisting with daily care, encouraging progress, or offering quiet reassurance during a tough moment. His diverse training and experience reflect his commitment to safe, ethical, and empowering support.
Outside of work, Matt enjoys swimming, cooking, and playing video games—and you’ll often find him coaching cricket, where his patience and leadership continue to shine.
Jessie Zhao
Mental Health & Disability Support Worker
Jessie is a compassionate and dedicated support worker fluent in English and Mandarin. With over three years of experience in mental health support, she brings empathy, professionalism, and a deep passion for psychology to her work. Jessie finds fulfilment in building genuine connections and supporting individuals through complex psychosocial challenges.
She has worked with clients experiencing a range of mental health conditions, including Autism, ADHD, Schizophrenia, OCD, Bipolar, and Borderline Personality Disorder. Known for her reliability, patience, and strong interpersonal skills, Jessie builds trust through active listening and respectful communication. She collaborates closely with families and multidisciplinary teams to provide holistic, person-centred care that aligns with each client’s goals.
Jessie is currently pursuing a Graduate Diploma in Psychology, further strengthening her knowledge base and commitment to evidence-informed practice.
What We Love About Jessie:
Jessie’s calm, thoughtful approach creates a safe and supportive space for clients to thrive. Her ability to connect with individuals from diverse backgrounds, combined with her clear communication and practical support skills, makes her an invaluable part of the Astute Living Care team. Whether she’s assisting with daily routines, offering emotional support, or encouraging personal growth, Jessie brings consistency, warmth, and care to every interaction.
Outside of work, Jessie enjoys staying active with Pilates, gym workouts, and swimming—and finds balance in painting, reading, and quiet moments of creativity.
Jessie is a compassionate and dedicated support worker fluent in English and Mandarin. With over three years of experience in mental health support, she brings empathy, professionalism, and a deep passion for psychology to her work. Jessie finds fulfilment in building genuine connections and supporting individuals through complex psychosocial challenges.
She has worked with clients experiencing a range of mental health conditions, including Autism, ADHD, Schizophrenia, OCD, Bipolar, and Borderline Personality Disorder. Known for her reliability, patience, and strong interpersonal skills, Jessie builds trust through active listening and respectful communication. She collaborates closely with families and multidisciplinary teams to provide holistic, person-centred care that aligns with each client’s goals.
Jessie is currently pursuing a Graduate Diploma in Psychology, further strengthening her knowledge base and commitment to evidence-informed practice.
What We Love About Jessie:
Jessie’s calm, thoughtful approach creates a safe and supportive space for clients to thrive. Her ability to connect with individuals from diverse backgrounds, combined with her clear communication and practical support skills, makes her an invaluable part of the Astute Living Care team. Whether she’s assisting with daily routines, offering emotional support, or encouraging personal growth, Jessie brings consistency, warmth, and care to every interaction.
Outside of work, Jessie enjoys staying active with Pilates, gym workouts, and swimming—and finds balance in painting, reading, and quiet moments of creativity.
Ruby Willoughby
Mental Health & Disability Support Worker
Ruby is an experienced and compassionate support worker with over six years of hands-on experience in the mental health and disability sector. Her personal journey with depression, anxiety, and witnessing mental health struggles within her own family has shaped her into a deeply empathetic and understanding professional. Ruby’s lived experience drives her passion to support others—helping individuals navigate challenges and achieve meaningful goals with dignity and confidence.
Ruby has worked with clients of all ages and abilities, including those living with Autism, ADHD, Schizophrenia, Bipolar, PTSD, and physical disabilities. She also has experience supporting non-verbal clients, individuals with speech impairments, and those dealing with addiction and dementia. Her approach is person-centred, strength-based, and grounded in respect, patience, and genuine care.
What We Love About Ruby:
Ruby leads with heart and resilience. Her empathy isn’t just learned—it’s lived. She builds strong, trusting relationships with clients by meeting them where they are and encouraging them to move forward at their own pace. Whether she’s providing emotional support, helping with daily routines, or simply showing up as a calm, dependable presence—Ruby brings warmth, strength, and unwavering dedication to every role she steps into.
When she’s not working, Ruby enjoys walking, gaming, and spending time working on cars—often lending a hand with mechanical tasks just for the love of it.
Ruby is an experienced and compassionate support worker with over six years of hands-on experience in the mental health and disability sector. Her personal journey with depression, anxiety, and witnessing mental health struggles within her own family has shaped her into a deeply empathetic and understanding professional. Ruby’s lived experience drives her passion to support others—helping individuals navigate challenges and achieve meaningful goals with dignity and confidence.
Ruby has worked with clients of all ages and abilities, including those living with Autism, ADHD, Schizophrenia, Bipolar, PTSD, and physical disabilities. She also has experience supporting non-verbal clients, individuals with speech impairments, and those dealing with addiction and dementia. Her approach is person-centred, strength-based, and grounded in respect, patience, and genuine care.
What We Love About Ruby:
Ruby leads with heart and resilience. Her empathy isn’t just learned—it’s lived. She builds strong, trusting relationships with clients by meeting them where they are and encouraging them to move forward at their own pace. Whether she’s providing emotional support, helping with daily routines, or simply showing up as a calm, dependable presence—Ruby brings warmth, strength, and unwavering dedication to every role she steps into.
When she’s not working, Ruby enjoys walking, gaming, and spending time working on cars—often lending a hand with mechanical tasks just for the love of it.
Interested in being part of our team? Click Here.
